Guests may book a stay under the rules below by phone, by email or via adlerhouse.pl. A stay may also be booked through intermediaries, e.g. booking.com, on the terms set out in their offers.

a. refundable offer – a booking that can be cancelled free of charge up to 3 days before the planned arrival.

To guarantee the booking, a 100% prepayment is required. If the booking is cancelled up to 3 days before arrival, the prepayment will be refunded. Failure to make the prepayment on time results in automatic cancellation of the booking.

b. non-refundable offer – a booking with no option to change or cancel free of charge.

Check-in: from 15:00

Check-out: until 11:00

If a Guest does not check out by 11:00 and has not arranged this with the hotel reception, the Guest will be charged 50 PLN for each additional hour of stay.

Cots for children up to 3 years of age, together with a duvet, pillow, sheet and mattress, are provided free of charge at the Guest's request. The Hotel provides a duvet and pillow only after such a request has been reported in advance by phone or email, no later than 12:00 on the day the booking begins.

These house rules set out the terms for providing accommodation services, the liability of the parties and the rules for staying on the premises managed by ADLER BED&BREAKFAST. The rules form an integral part of the contract concluded with the Guest at the moment of making the booking, paying a deposit, security deposit or the full amount for the stay. The applicable currency is the Polish Złoty (PLN).

In the case of card payments, the Service Provider processes the following data:

• the name of the payment card;
• the payment card number;
• the card's expiry date (month/year);
• the CVV code;
• the transaction amount.

Early check-in is possible from 12:00, at an additional cost of 30 PLN. The payment must be made before arriving at the property.

A request to extend the stay beyond the period stated in the booking must be reported by 10:00 on the day on which the stay ends. We will accommodate requests to extend the stay subject to availability. Extending the hotel day is possible until 14:00, at an additional cost of 30 PLN.

The Hotel may refuse to accept a Guest who, during a previous stay, grossly violated the house rules, in particular by causing damage to hotel property or to the property of Guests, or harm to a Guest, a Hotel employee or other persons present at the Hotel. Refusal of check-in also applies to minors, intoxicated persons and persons under the influence of intoxicating substances.

In accordance with the Consumer Rights Act, the right of withdrawal does not apply to accommodation services provided on a specified date. If a booking is cancelled less than 14 days in advance, the full amount is non-refundable. Funds will be refunded using the same payment method within 7 days.

Personal data is processed in accordance with the GDPR solely for the purpose of performing the contract.

A hotel Guest bears full material liability for any damage to or destruction of the Hotel's equipment and technical devices caused through their fault or the fault of persons visiting them.

In the event of a breach of the house rules, the Hotel may refuse to provide services to the person who breaches them. Such a person is obliged to immediately comply with the Hotel's demands, settle the amounts due for the services provided so far, pay for any damage, and leave the Hotel.

In the event of improper behaviour by hotel Guests towards other Guests or Hotel staff, the use of offensive language, verbal threats or physical violence, the Hotel reserves the right to shorten the Guests' stay and check them out of the Hotel. Guests are obliged to leave the Hotel premises immediately.

Each time a Guest leaves the room, for safety reasons, they should turn off the television, switch off the lights, turn off the taps and make sure the room door is locked. The Hotel has a statutory right of lien on items brought into the Hotel by the Guest in the event of a delay in settling payment for the stay or non-payment for the services provided.

For safety reasons, it is forbidden to move around the hotel building on roller skates, inline skates, scooters, bicycles, skateboards, segways, etc.

Personal items left in a hotel room will be sent at the Guest's request to an address indicated by the Guest, at the Guest's expense. If no instruction to return the left items is received from the Guest, the Hotel will store the above items for a period of one month, and after this period the items will become the property of the Hotel.

Guests have the right to file complaints if they notice shortcomings in the quality of the services provided. All complaints are accepted by email at biuro@adlerhouse.pl. A complaint should be filed immediately after noticing shortcomings in the standard of the services provided. A response will be given within 14 calendar days.

All rooms in the hotel are non-smoking with regard to tobacco products and electronic cigarettes. Smoking of tobacco products and e-cigarettes is prohibited throughout the premises. A cleaning fee of 750 PLN will be charged to any Guest in whose room tobacco products were smoked.

If the fire detector in the room goes off through the Guest's fault – by smoking cigarettes, e-cigarettes, or other improper behaviour – the Guest will be charged a fine issued by the fire brigade.

Dangerous loads, i.e. weapons and ammunition, flammable, explosive and illumination materials, may not be stored in hotel rooms. Carrying out solicitation on the Hotel premises is prohibited.

Excessive noise on the Hotel premises, causing unpleasant odours and other behaviour that disturbs, harms or irritates other Hotel Guests is prohibited.

In the event of improper behaviour by hotel Guests towards other Guests or Hotel staff, the use of offensive language, verbal threats or physical violence, the Hotel reserves the right to shorten the Guests' stay and check them out of the Hotel.

Guests may not make any changes to hotel rooms or their furnishings, apart from slightly rearranging furniture and furnishings without affecting their functionality and safety of use.

For fire safety reasons, the use of heaters and other similar devices that are not part of the hotel room's equipment is prohibited in the rooms. This prohibition does not apply to chargers and power supplies for electronic equipment. The entire property is monitored.

Quiet hours at the Hotel are from 22:00 to 7:00.

The hall and common areas are not adapted for people using wheelchairs. We do not offer rooms for guests with disabilities. Please contact the hotel directly for more information.

The Hotel accepts dogs and cats. Please notify the hotel by phone or email about arriving with animals before arrival. We do not charge a fee for a pet staying in the room. Animals may not be present in areas where meals are eaten. These rules do not apply to guide dogs, which are not considered pets. A dog must be kept on a leash and wear a muzzle in the hotel's common areas.

A security deposit is collected to secure the Landlord's claims. The deposit may be collected through a pre-authorisation of the payment card. If damage is found, the Landlord has the right to charge the Guest's card with the cost of remedying it, in accordance with the regulations of the payment organisations. The deposit is refunded using the same payment method as the payment was made.

All payments for additional services are settled by paying a payment link sent to the email address provided by the Guest when creating the booking. Payments can be made via BLIK, or by debit or credit card.

The car park area is an integral part of the Hotel.

By entering the paid car park, every vehicle user accepts the provisions of these rules (hereinafter also: the Rules) and undertakes to strictly comply with them.

The car park is paid (hereinafter also: the car park). The fee for using the car park is 35 PLN per day.

The car park is open 24 hours a day, every day of the week.

Leaving a vehicle in the car park does not constitute a storage contract within the meaning of Art. 835 et seq. of the Civil Code. By leaving a vehicle in the car park, the holder of the vehicle merely rents the parking space they have chosen. The car park's fencing elements, in particular barriers and railings, are intended solely to prevent use of the car park without paying the appropriate fee.

The Hotel is not liable for the loss of or damage to vehicles located in the car park, nor is it liable for items left in the car park, whether inside those vehicles or outside them.

There is an absolute ban on entering the car park with vehicles carrying dangerous materials. Regardless of the safeguards applied, every vehicle holder, including the holder of a vehicle carrying dangerous materials, is liable for any harm to persons and property suffered by any entity in connection with that vehicle entering the car park.

A person using the car park is obliged to observe vertical and horizontal road signs and to comply with the instructions of the Hotel's staff and security.

The car park is continuously monitored in order to check compliance with the provisions of the Rules by car park users, in particular for the purpose of verifying how the car park is used and the payment of fees for occupying a parking space. Recordings from the monitoring cameras may serve as a basis for taking legal consequences against car park users who do not comply with the provisions of the Rules.

When parking, the driver is obliged to pay particular attention to neighbouring vehicles and to position the vehicle within the designated bays, without obscuring the lines marking the parking spaces.

Within the car park and on the entry and exit roads of the car park, the following is prohibited:

repairing, washing, vacuuming the car, as well as changing or topping up operating fluids, in particular such as coolants, fuels or oils; parking on the access road or in a way that hinders other users from using the car park; moving the vehicle around the car park for a purpose other than reaching a parking space or leaving the car park; conducting trade and other service or commercial activities without the Company's consent.

Car park users are obliged to: keep the car park clean, comply with fire and sanitary regulations, and follow the instructions of the Hotel's staff, service or security responsible for safety and order.

In the event of parking a vehicle in a manner not compliant with the Rules, where this has a direct impact on the safety of persons or property, the car park user agrees to have the vehicle towed to a place chosen by the Hotel. The vehicle will be towed at the cost and risk of the car park user.

Leaving a vehicle in a way that obscures the lines marking the parking spaces, i.e. in a way that causes one vehicle to occupy two parking spaces, will result in the car park fee being charged at double the amount.

The vehicle user is liable for any damage caused to the Hotel or third parties within or around the car park under the general rules of the Civil Code.

Any comments and reservations regarding the operation of the car park should be reported to the Hotel by email at: biuro@adlerhouse.pl

Guests may book a stay under the rules below by phone, by email or via adlerhouse.pl. A stay may also be booked through intermediaries, e.g. booking.com, on the terms set out in their offers.

a. refundable offer – a booking that can be cancelled free of charge up to 3 days before the planned arrival.

To guarantee the booking, a 100% prepayment is required. If the booking is cancelled up to 3 days before arrival, the prepayment will be refunded. Failure to make the prepayment on time results in automatic cancellation of the booking.

b. non-refundable offer – a booking with no option to change or cancel free of charge.

Check-in: from 16:00

Check-out: until 11:00

If a Guest does not check out by 11:00 and has not arranged this with the hotel reception, the Guest will be charged 50 PLN for each additional hour of stay.

Cots for children up to 3 years of age, together with a duvet, pillow, sheet and mattress, are provided free of charge at the Guest's request. The Hotel provides a duvet and pillow only after such a request has been reported in advance by phone or email, no later than 12:00 on the day the booking begins.

Early check-in is possible from 12:00, at an additional cost of 30 PLN. The payment must be made before arriving at the property.

A request to extend the stay beyond the period stated in the booking must be reported by 10:00 on the day on which the stay ends. We will accommodate requests to extend the stay subject to availability. Extending the hotel day is possible until 14:00, at an additional cost of 30 PLN.

The Hotel may refuse to accept a Guest who, during a previous stay, grossly violated the house rules, in particular by causing damage to hotel property or to the property of Guests, or harm to a Guest, a Hotel employee or other persons present at the Hotel. Refusal of check-in also applies to minors, intoxicated persons and persons under the influence of intoxicating substances.

A hotel Guest bears full material liability for any damage to or destruction of the Hotel's equipment and technical devices caused through their fault or the fault of persons visiting them.

In the event of a breach of the house rules, the Hotel may refuse to provide services to the person who breaches them. Such a person is obliged to immediately comply with the Hotel's demands, settle the amounts due for the services provided so far, pay for any damage, and leave the Hotel.

In the event of improper behaviour by hotel Guests towards other Guests or Hotel staff, the use of offensive language, verbal threats or physical violence, the Hotel reserves the right to shorten the Guests' stay and check them out of the Hotel. Guests are obliged to leave the Hotel premises immediately.

Each time a Guest leaves the room, for safety reasons, they should turn off the television, switch off the lights, turn off the taps and make sure the room door is locked. The Hotel has a statutory right of lien on items brought into the Hotel by the Guest in the event of a delay in settling payment for the stay or non-payment for the services provided.

For safety reasons, it is forbidden to move around the hotel building on roller skates, inline skates, scooters, bicycles, skateboards, segways, etc.

Personal items left in a hotel room will be sent at the Guest's request to an address indicated by the Guest, at the Guest's expense. If no instruction to return the left items is received from the Guest, the Hotel will store the above items for a period of one month, and after this period the items will become the property of the Hotel.

Guests have the right to file complaints if they notice shortcomings in the quality of the services provided. All complaints are accepted by email at biuro@adlerhouse.pl. A complaint should be filed immediately after noticing shortcomings in the standard of the services provided.

All rooms in the hotel are non-smoking with regard to tobacco products and electronic cigarettes. Smoking of tobacco products and e-cigarettes is prohibited throughout the premises. A cleaning fee of 750 PLN will be charged to any Guest in whose room tobacco products were smoked.

If the fire detector in the room goes off through the Guest's fault – by smoking cigarettes, e-cigarettes, or other improper behaviour – the Guest will be charged a fine issued by the fire brigade.

Dangerous loads, i.e. weapons and ammunition, flammable, explosive and illumination materials, may not be stored in hotel rooms. Carrying out solicitation on the Hotel premises is prohibited.

Excessive noise on the Hotel premises, causing unpleasant odours and other behaviour that disturbs, harms or irritates other Hotel Guests is prohibited.

In the event of improper behaviour by hotel Guests towards other Guests or Hotel staff, the use of offensive language, verbal threats or physical violence, the Hotel reserves the right to shorten the Guests' stay and check them out of the Hotel.

Guests may not make any changes to hotel rooms or their furnishings, apart from slightly rearranging furniture and furnishings without affecting their functionality and safety of use.

For fire safety reasons, the use of heaters and other similar devices that are not part of the hotel room's equipment is prohibited in the rooms. This prohibition does not apply to chargers and power supplies for electronic equipment. The entire property is monitored.

Quiet hours at the Hotel are from 22:00 to 6:00.

The hall and common areas are not adapted for people using wheelchairs. We do not offer rooms for guests with disabilities. Please contact the hotel directly for more information.

The Hotel accepts dogs and cats. Please notify the hotel by phone or email about arriving with animals before arrival. We do not charge a fee for a pet staying in the room. Animals may not be present in areas where meals are eaten. These rules do not apply to guide dogs, which are not considered pets. A dog must be kept on a leash and wear a muzzle in the hotel's common areas.

All payments for additional services are settled by paying a payment link sent to the email address provided by the Guest when creating the booking. Payments can be made via BLIK, or by debit or credit card.

The car park area is an integral part of the Hotel.

By entering the paid car park, every vehicle user accepts the provisions of these rules (hereinafter also: the Rules) and undertakes to strictly comply with them.

The car park is paid (hereinafter also: the car park). The fee for using the car park is 35 PLN per day.

The car park is open 24 hours a day, every day of the week.

Leaving a vehicle in the car park does not constitute a storage contract within the meaning of Art. 835 et seq. of the Civil Code. By leaving a vehicle in the car park, the holder of the vehicle merely rents the parking space they have chosen. The car park's fencing elements, in particular barriers and railings, are intended solely to prevent use of the car park without paying the appropriate fee.

The Hotel is not liable for the loss of or damage to vehicles located in the car park, nor is it liable for items left in the car park, whether inside those vehicles or outside them.

There is an absolute ban on entering the car park with vehicles carrying dangerous materials. Regardless of the safeguards applied, every vehicle holder, including the holder of a vehicle carrying dangerous materials, is liable for any harm to persons and property suffered by any entity in connection with that vehicle entering the car park.

A person using the car park is obliged to observe vertical and horizontal road signs and to comply with the instructions of the Hotel's staff and security.

The car park is continuously monitored in order to check compliance with the provisions of the Rules by car park users, in particular for the purpose of verifying how the car park is used and the payment of fees for occupying a parking space. Recordings from the monitoring cameras may serve as a basis for taking legal consequences against car park users who do not comply with the provisions of the Rules.

When parking, the driver is obliged to pay particular attention to neighbouring vehicles and to position the vehicle within the designated bays, without obscuring the lines marking the parking spaces.

Within the car park and on the entry and exit roads of the car park, the following is prohibited:

repairing, washing, vacuuming the car, as well as changing or topping up operating fluids, in particular such as coolants, fuels or oils; parking on the access road or in a way that hinders other users from using the car park; moving the vehicle around the car park for a purpose other than reaching a parking space or leaving the car park; conducting trade and other service or commercial activities without the Company's consent.

Car park users are obliged to: keep the car park clean, comply with fire and sanitary regulations, and follow the instructions of the Hotel's staff, service or security responsible for safety and order.

In the event of parking a vehicle in a manner not compliant with the Rules, where this has a direct impact on the safety of persons or property, the car park user agrees to have the vehicle towed to a place chosen by the Hotel. The vehicle will be towed at the cost and risk of the car park user.

Leaving a vehicle in a way that obscures the lines marking the parking spaces, i.e. in a way that causes one vehicle to occupy two parking spaces, will result in the car park fee being charged at double the amount.

The vehicle user is liable for any damage caused to the Hotel or third parties within or around the car park under the general rules of the Civil Code.

Any comments and reservations regarding the operation of the car park should be reported to the Hotel by email at: biuro@adlerhouse.pl